This privacy policy is for this website luteshop.co.uk and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK and EU national laws and requirements for user privacy.
Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Email blog subscriptions
This website operates an email blog subscription system, used to inform subscribers about blog posts made on this website. Users can subscribe through an online automated process on the blog posts pages should they wish to, but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will be detailed instead.
External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs/web addresses (e.g. http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Where Your Data Is Stored
Your data is normally stored securely on servers located in the UK maintained by IONOS Internet Ltd, Aquasulis House, 10-14 Bath Road, Slough, SL1 3SA.
Data Breach & Notification
In the unlikely event of any data breach, we will notify the appropriate supervisory authority without delay and if possible no later than seventy two (72) hours of discovery.
Should a data breach be likely to result in a high risk to the rights of our members, we will notify those individuals without delay, and where feasible no later than seventy two (72) hours of discovery.
CalOPPA Compliance Statement (California 2014 Privacy Law)
www.luteshop.co.uk allows third-party ‘tracking’ via ‘cookies’ across our site. These may be set via social networking plugins, search engine use, or via advertising banners. Please see above for details on how we use cookies.
www.luteshop.co.uk treats all ‘do not track’ requests from browser plugins/add-ons without prejudice, but it is impossible for us to offer our services without collecting data as described above and thus cannot offer ‘opt-out’ on a ‘manual’ or ‘case by case’ basis.
If you are a resident of the State of California (USA) and you do not consent to this data collection/third party cookie placement under the California 2014 Privacy Law, please do not use www.luteshop.co.uk.
Right Of Complaint
If you have any questions about our Privacy Policy, or if you believe we have not adhered to these principles, please contact us at francis@luteshop.co.uk, or write to us c/o: Luteshop Digital Media, 67 Exchange Rd, West Bridgford, NG2 6BX.
If you have contacted us and you are not satisfied with our response, EU/UK citizens have the right to make a complaint to the supervisory authority, which in the UK is the Information Commissioner’s Office. As their procedures and contact details are subject to change without notice, please visit their website for details on how to go about this.
Updated: 28 April 2020